Managed IT Services

Businesses have confidence knowing Five Rivers IT engineers are just a call or click away.

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End User Help Desk

Customized IT Support plans to meet any business' requirements. Our support offering includes a combination of remote and on-premise end-user support options with the flexibility to perform these services either independently or in tandem with your current IT staff.

  • ITIL aligned, Highly Responsive Live Service Desk
  • Available via Phone, Email & Common Chat Clients (Team, Slack etc.)
  • Flexible SLAs to Meet your Business Requirements including VIP Priority Routing
  • Microsoft 365. Telephony & Business SaaS Applications Support
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Infrastructure Support & Strategic Consulting

We will help strategize a business technology roadmap and work with your team to realize those goals. Our team will design, build and support your IT environment to best meet your security, performance, cost and operational requirements.

  • Proactive Server & Network Management
  • 24x7x365 Monitoring & Support
  • Managed Infrastructure – Cloud, Hybrid or Private Datacenter
  • Managed Compliance & Business Continuity Services
  • vCIO Services - Business Process Analysis, Strategizing IT Goals, Budget Planning & Implementation oversight
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Cloud 5 VDI

Utilizing Virtual Desktops, Hosted Servers and SaaS platforms provide your organization with modern computing environment that brings together the scalability and performance of the cloud, standardized user experience and centralized security controls.

  • BYOD Enabled & Device Agnostic
  • Simplified & Predictable Monthly Pricing, Significantly Reducing User Support Costs
  • Provides Flexibility & Scalability of Public Cloud
  • Centralized Cybersecurity Controls for Compliance & Data Loss Prevention
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Managed Security

Cyber Security Services to protect your network and end user devices. We provide fully managed Cyber Security Tools utilizing a multi-layered approach leveraging best-in-class technologies.

  • Advanced EDR Solution with 24/7 SOC
  • Managed Vulnerability Scanning & SIEM backed by 24/7 SOC
  • Asset & Security Patch Management
  • End User Attack Vector Mitigation utilizing Managed Security Awareness Program
  • Enhanced Email Security including Phish Protection, Encryption, ATP Backup & Retention

Managed Security Tools

Business Continuity & Disaster Recovery