The NY/NJ Tri-State Area Business Administrators Guide
To IT Support And Services

What You Should Expect To Pay For IT Support For Your Professional Services (And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

Read This Guide and You’ll Discover:

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  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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Five Rivers IT is a dynamic group of IT professionals who believe in proactive support. They are very thorough with their approach and always follow through.

Barry Romoff
CFO
Pearland Brokerage

In 2023, Certus issued an RFP to replace our existing MSP and awarded the business to Five Rivers IT after a rigorous process.  We are very happy with the decision to partner with Five Rivers as they have gone above and beyond their scope by helping us with technology solutions that improve our business processes and position Certus for future initiatives and growth.

JR Baldwin
VP of Information Technology
Certus Pest, Inc.